Data.WorksVUI Design

VUI or Voice User Interface is a speech recognition technology that lets users interact with computers, mobiles, TV, etc., using voice as a medium. It is an extension of a conversational interface such as a chatbot. As stated, it is a system that lets human voice and computers interact. Typically, VUI uses speech recognition to understand human speech requests from the user and to answer these requests via text or voice outputs.

Speech is deemed to be the fundamental means of human communication and interaction. In a diverse where several cultures and ideologies coexist, it is a given to understand the intricacies of human communication for accurate deliverables. Adopting such a feature into your business domain allows mobility for your potential users to go hands-free. It adds up to efficient interactions between the client and its customer pool.

A good consumer understanding is a prerequisite to achieving that. Users presumptively expect a more conversational tone from interactive bots interacting on an everyday basis to formulate a good VUI design. Demonstrating a personal tone allows the user to feel more inclusive, which is only possible when there is a good understanding of the customer’s behavior and expectations. It helps in increasing overall brand affinity.